Social Services Department

At East Bay Community Care Network (EBCCN), we believe every person deserves dignity, health, and safety. Our services are designed to meet people where they are, whether on the street, in shelters, schools, colleges, or community centers, and provide trauma-informed, culturally responsive, and equity-rooted care.

We focus on housing, behavioral health, harm reduction, youth empowerment, and family support. All services are low-barrier, confidential, and free of charge.

Core Programs

Case Management & Care Coordination

Our Case Management Program provides personalized, trauma-informed support to help clients navigate complex systems and achieve stability.

What We Offer

• Intensive Case Management for unhoused or high-acuity individuals

• General Case Management for youth, families, and marginally housed clients

• Patient Care Coordination for medically fragile clients or college students

• Housing navigation and retention support

• Behavioral health coordination and harm reduction planning

• Reproductive and sexual health education and access

• School IEP assistance, family reunification, and legal referrals

• Help applying for benefits (SSI, SSDI, Medi-Cal, CalFresh, GA, CalWORKs, Covered CA)

• Peer mentorship and culturally affirming navigation

• Crisis response, safety planning, and emotional support

Services are delivered in-home, in the field, on campus, or virtually, wherever clients feel safest.

Harm Reduction & Overdose Prevention

We believe every life is valuable and that compassion must be at the center of our response to substance use. Our harm reduction program uses evidence-based strategies to reduce overdose deaths and promote safety without judgment.

What We Provide

• Naloxone (Narcan) distribution & training

• Fentanyl test strips

• Sterile syringes & safer use supplies

• Sharps containers for safe disposal

• Condoms & safer sex kits

• Wound care & hygiene kits (bandages, wipes, menstrual supplies)

• Peer-led education, overdose prevention training, and referrals

Our Services Include

• Weekly street outreach with naloxone distribution and overdose response training

• Mobile harm reduction vans bringing supplies to underserved neighborhoods

• Substance use safety workshops in schools, colleges, and universities

Harm reduction saves lives today. Abstinence is never a requirement for care.

Additional Social Services

Alongside our two core programs, EBCCN also provides:

• Housing & Homelessness Support
  Navigation of shelter, transitional, and permanent housing systems; help with documentation and verifications.

• Behavioral Health & Crisis Support
  Warm handoffs to mental health/SUD services, CARE Court navigation, conservatorship support, and crisis stabilization referrals.

• Benefits Enrollment & Systems Navigation
  Assistance applying for and maintaining Medi-Cal, CalFresh, SSI/SSDI, GA, CalWORKs, and Covered CA.

• Family & Youth Support
  School advocacy, trauma-informed counseling referrals, caregiver coaching, and peer mentorship on high school and college campuses.

• Reproductive Health Access
  Confidential education and referrals for contraception, STI testing/treatment, and pregnancy-related care.

• Street Medicine Coordination
  Referrals to medical teams for wound care, MAT (medication-assisted treatment), vaccines, and follow-up support.

How to Access Our Services

Call/Text: +1 (510) 427-5011
Email: connect@ebccn.org
Languages: English
Cost: Free, no one is turned away due to inability to pay
Confidentiality: We follow HIPAA and (for substance use services) 42 CFR Part 2

Get Involved
EBCCN is community-powered. You can support our work by:

• Volunteering as a case advocate, peer navigator, outreach member, or educator

• Hosting a Training/Pop-Up at your school, shelter, or community center

• Donating to sustain life-saving outreach and direct support